Help Center
Everything you need to run your clinic on Clinica, step by step, with screens from the app itself.
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- 01
Choosing a plan and requesting an account
Which plan suits your clinic, how to send your request, and what happens next.
- 02
Signing in
Signing in on a computer or a phone, a forgotten password, and a locked account.
- 03
Your clinic profile
The name, logo, address and payment methods your patients see.
- 04
Notifications
Get told about new bookings, confirmations, cancellations and low stock, on every device.
- 05
Staff, accounts and permissions
Add doctors and reception, give them sign-ins and decide what each can do.
- 06
Working hours and free times
Each doctor's week, a changed day, leave, and clinic holidays.
- 07
The patient form questions
Make the patient form, and the booking page, match your clinic's own paper form.
Daily work
- 08
Registering a new patient
Open a file for a patient: personal details, medical history and the signed declaration.
- 09
The patient profile
Appointments, dental chart, invoices, prescriptions, photos and files in one place.
- 10
Appointments
Book, confirm, move, complete and cancel appointments.
- 11
Booking links
Send a patient a link on WhatsApp; they pick a time and fill in their details themselves.
- 12
Invoices and payments
Bill a patient, take full or part payments, and send the invoice on WhatsApp.
- 13
Prescriptions
Write a prescription in seconds from your own medicines list, then print it or send it.
Plan features
- 14Depends on your plan
Labs
Your labs, their prices and every case you send them, from sending to fitting.
- 15Depends on your plan
Inventory
Items, deliveries, and what each treatment uses, with warnings before you run out.
- 16Depends on your plan
Expenses
Record what the clinic spends, so profit and loss shows the real picture.
- 17Depends on your plan
Branches
Run several locations from one account: each branch with its own diary, staff, stock and figures.
- 18Depends on your plan
Reports
What reports are, which ones Clinica has, and how to read and export them.